Company Name or Letterhead Address City, State Zip. Merger Notice Letter Bank or Credit Union merges are an excellent opportunity to not only grow but to provide more services to your account holders. Mergers between U.S. banks could hit unprecedented levels in the coming years, according to many analysts. Letters to customers are letters written by businesses to people or organizations who buy goods and services from these businesses. If you own a business, there are many times you may find it necessary to write to your customers. It will certainly make the company stronger and more competitive in the market, and the increased resources will ensure that we are more capable of providing quality customer service in all aspects.Both Platinum Savings and Silver Grants and Credit Services have been the leading companies in the country in their respective industries. Lighthouse Bank Online Banking Users: Due to our merger with Santa Cruz County Bank, a new Business Online Banking system will be available beginning Monday, April 6, 2020. You should have received a letter with our updated privacy notice and an overview of what to expect for Digital Banking downtime and when logging in the first time after the merger. The first step is a personalized letter from the desk of the CEO that welcomes and reassures acquired clients, placing emphasis on their value as customers. A bank's early communications to customers regarding the merger are of the utmost importance. How many days prior to the merger/advance would the notice be required? The merger … Business Relocation Letter to Customers Here is a sample business relocation letter that is suitable for the customer base. –Ensure that all customers … Most merger communication programs involve an initial welcome letter (which nails the “early” part), followed by a huge gap until the voluminous “conversion packet” arrives in the mail just … If you own a business, there are many times you may find it necessary to write to your customers. Clearly state the top benefits of the product or service you are selling, giving practical and real life examples. Change advice letter – for customer payments Author: n139653 Last modified by: n139653 Created Date: 2/13/2012 9:43:00 PM Company: National Australia Bank (Aust) Ltd Other titles: Change advice letter – for customer payments Conclude the letter with a strong statement or argument that compels the recipient to respond or take the necessary action. Free downloadable letter examples to help you communicate with your bank and credit union account holders. Well, in a merger or acquisition a letter of intent is used to determine the terms and the timing of the deal, as well as making sure that the seller will stop talking with other buyers. You are likely not aware that there are multiple charters at First Bank & Trust, and may not even notice a merger has occurred. Merger Letters to Former Customers If an individual contacts Bank Mutual after receiving a merger related mailing and states they no longer have a Bank Mutual account, or their deceased relative no … Now, these reference letters portray the ingenuity of the candidate as to how diligent he is in paying off his liabilities which in turn help banks to … These documents will provide everyone with an idea of the history of this decision and how it will directly affect you. We would like to inform you of the upcoming merger of Platinum Savings and Silver Grants and Credit Services. How to Write a Business Letter to Customers. In preparing your letter of instruction for upcoming mergers, general questions concerning mergers should be addressed to Donna Wilson, Supervising Financial Analyst at 215-574-6595 or Janet Rizzo, Manager Customer Service at 215-574-4352. Indian Bank: Indian Bank will merge with Allahabad Bank, and the combined business … LVB-DBS Bank Amalgamation: BJP leader and Rajya Sabha MP Subramanian Swamy has written a letter to Prime Minister Narendra Modi asking the Government to put Lakshmi -Vilas Bank merger with DBS Bank India on hold. Full text: us airways ceo's merger memo to workers. These could be welcome letters to welcome the clients to the organization, introduction letters to introduce a product or service to the clients, or thank-you letters to appreciate clients for their continued support. In fact, many of us have worked together at both banks. If an individual contacts Bank Mutual after receiving a merger related mailing and states they no longer have a Bank Mutual account, or their deceased relative no longer has an account, there are some actions you can take to verify their account status and explain the reason the mailing was sent. They have been used by businesses to cut the cost of advertising and to inform their loyal customers about discounts and special offers. Bank custom-ers may lose their favorite branch. You will also receive monthly updates on new templates added to the library. Not only does an acquisition give your bank more capital to work with when it comes to lending and investments, but it also provides a broader geographic footprint in which to operate. Branch Closure Customer Notice. Letters to clients are letters a person or organization writes to other people and/or organizations that benefit from the senders' products or professional services. Merger Letters to Former Customers . Dear Fellow Employees: We are in the process of making a number … And with more merger activity expected, consumers might as well get used to the possibility. The bank must refer to specific regulations for notice requirements on loans, deposit accounts, branch closing, etc. In preparing your letter of instruction for upcoming mergers, general questions concerning mergers should be addressed to Donna Wilson, Supervising Financial Analyst at 215-574-6595 or Janet Rizzo, Manager Customer Service at … We assure you that all your records will remain properly maintained and organized. [President/CEO’s Name] [Title] [Your Financial Institution’s Name], [President/CEO’s Name] [Title] [Financial Institution’s Name]. “Customer retention or attrition after a merger will be a direct function of how well communication is handled through the merger integration process,” says Casey Boggs, president of LT Public Relations. Your merger announcement letter should solidify your company’s mission, explain anticipated changes and provide the customer with a point person to help navigate new policies and … Merger announcement returns with preparations. 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As we prepare this year’s annual letter to shareholders, the world is confronting ... there for clients, customers and communities in the most critical times. This letter is to confirm the mutual intent of a merger between KLN Inc and Peterson Enterprises Ltd. We have worked together for the last 10 years and there has been various ups and down which the two companies have worked together to sail through. Write in a conversational style and use short paragraphs. In some cases, a newly merged company may experience problems at the customer service level. December 14, 2010. We value our relationship, and we are therefore committed to continue delivering the best services to our customers. Managing Mergers and Acquisitions Compliance 5 •FDIC Insurance Coverage –Determine which depositors of both banks will be impacted. This letter will help you inform both your current and soon to be account holders of the upcoming merge … If you currently bank at [INSERT FINANCIAL INSTITUTION’S NAME YOU ARE MERGING WITH], the only thing you’ll notice is the name change. When you own a business, you will likely need to write letters to your customers. No More Late Payments - Bill Pay Letter. Print the letter on the company's letterhead. Use an active voice too and interesting phrases that encourage the recipient to continue reading. [PROVIDE A SHORT SUMMARY OF YOUR FINANCIAL INSTITUTION’S HISTORY AND BACKGROUND AS WELL AS HOW THE MERGING INSTITUTION WILL STRENGTHEN YOUR INSTITUTION]. If drafted correctly, direct marketing letters can be one of the most effective marketing tools for your business. Your accounts and services will also remain the same. Direct marketing letters allow you to reach prospective customers and generate business. You are likely not aware that there are multiple charters at First Bank & Trust, and may not even notice a merger has occurred. Banks that don’t adopt more customer-centric planning methods (e.g., mapping audience behaviors to products instead of vice versa) risk delivering a broken customer experience. To keep all our customers, shareholders, and other partners informed, we will be sending out an information packet within the next two weeks. Bank reference letters are useful in many cases – for opening an account in the bank, for application of loan, credit cards and so on. Maintaining a bank’s customer experience is a process that starts long before Legal Day One of a merger … Alternatively, 22% of respondents said their current bank would no longer be their primary bank, while 15% of the respondents said that the acquired bank was not their primary institution. Begin the letter with a provocative idea that captures the recipient's attention and makes him/her want to keep reading. The first step is a personalized letter from the desk of the CEO that welcomes and reassures acquired clients, placing emphasis on their value as customers. There are no stated notice requirements for general notices such as welcome letters. We know Lighthouse Bank has been a great bank for you. Letter to Customers about Community Bank Merger. No More Late Payments - Bill Pay Letter. If notices will be combined, select the longest notice requirement to plan your schedule. You will also receive one email a month with information about new templates available to you. FDIC Statement of Policy on Bank Merger Transactions I. They can also access all the presentations, playbooks, books, articles, checklists, … To write a business letter to customers, use a professional-looking letterhead that features your business name or logo. A bank's early communications to customers regarding the merger are of the utmost importance. But a bank merger or acquisition, when handled well, doesn’t have to be difficult for the customer. Dear Customer: On behalf of all of us at WestStar Bank – welcome! We will also be sending you more information about new benefits and products very soon. Addressee Address City, State Zip. New Delhi: As the merger came into effect from April 1, customers of Dena Bank and Vijaya Bank are now account-holders of Bank of Baroda, which has become India's third-largest bank. When companies merge, customer experience (CX) is often overlooked — yet it’s arguably one of the most important aspects of any company. After the merger of PSU (public sector units) banks- Dena Bank, Bank of Baroda and Vijaya Bank, your account will not be closed, and you will not lose money. Approximately 75% of customers of these merging banks state that they received information about the mergers from a third party, rather than their bank. Sign the letter and provide your contact details. 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