Just experiencing my first Ebay Global Shipping Program ripoff. A make-work program if ever there was one, and along the way Pitney-Bowes pockets so-called "import charges" that are never collected for items of moderate value crossing the border. Our customers are alll quite happy with the product, but unhappy with the speed of the shipment. Delivery methods from eBay vary depending on where the eBay seller is physically located. If you are piling up late delivery marks in your seller dashboard then GSP is at fault for not quoting reasonable estimates. If the goods are shipped from the United States or United Kingdom, then the sellers often use the eBay Global Shipping Program and packages are sent through Pitney Bowes.Often times eBay China sellers ship packages through following carriers: China Post, SFC, Winit, ePacket. eBay international standard delivery gives you full control of what you want to charge buyers for shipping (Free, Flat, Calculated) from end to end. eBay will refund the buyer. Share best practices, tips, and insights. View the latest business news about the world’s top companies, and explore articles on global markets, finance, tech, and the innovations driving us forward. It is the tracking of packages sent with the eBay Global Shipping Program. *Approximately 16% of sellers who enrolled in the Global Shipping Program in April 2015, who had not previously sold internationally and who enabled more than 60% of their eligible listings with the Global Shipping Program, experienced a 15% increase in sales (or more) 90 days after enrollment as measured against the 90-day period prior to enrollment. So, I bought an item off on ebay which shipped through the infamous ebay Global Shipping Program. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. Apparently, the global shipping program has slowed down quite a bit since it was first initiated, and we are now routinely seeing poor feedback comments about shipping time from our customers who purchase via the Global Shipping program. they use multi pal courier companies that can damage your goods and you have no way to claim or get the refunds for replacements. Free shipping for many products! This community was founded to fight back against EBay GSP, also known as the Global Shipping Program. It's easy; we'll show you with screenshots. For managed payments sellers, selling fees for managed payments sellers apply, including an international fee. Find many great new & used options and get the best deals for SCORPIONS cd HOT AND SLOW THE BEST OF THE BALLADS free US shipping at the best online prices at eBay! Any transaction for a GSP Item that is located in the United States ("US") will be treated as a routed export transaction per the requirements of the US Export Administration Regulations (15 Code of Federal Regulations Part 730 et seq.) Click the "My eBay" button. Top brands, low prices & free shipping on many items. I live in BC, purchased an item from California and they ship it all the way to Kentucky then back up and over to BC. Well said, I agree. With GSP you only have to ship your product to a warehouse in your own country, then eBay takes over and handles international delivery to the buyer. + 7 S 0 P O N S O A R P A 7 E E D-1-1 U J-1 0 F J-1-1. Hi, Not sure if this has been posted already, but thought it would help nonetheless. The thing is that both  my E-Bay + Amazon .com orders did not carry any taxes because of the cost . Boxes. The real question is this: Are the shipments arriving within the time shown as the estimated delivery date or not? Read more about the global shipping program here. LEGO Sets & Packs - apply Category filter. Skip to main content. *Service Tax will be charged as applicable. I purchased some cosmetics from a seller in UK to ship my order to germany. Half of the items you currently have up for sale would not incur customs, that makes gsp unacceptably expensive from a buyer's point of view. She was from The Land Down Under. 00020. DO NOT SELL WITH GLOBAL SHIPPING PROGRAMME IF YOUR PRODUCTS ARE EXPENSIVE. eBay UK issued an update today to the Terms and Conditions of the Global Shipping Program (GSP) that were necessary to comply with new regulations due to BREXIT. This is really stupid. I wouldn't expect someone who lives in Tasmania to buy $3 USD of guitar picks and then pay for international shipping, and trust me- they don't. First off, there is the built-in slow progress, whereby an item to be sent, say, from Seattle, Washington to Vancouver, BC (across the border) travels from Seattle to Erlanger, KY, is repacked there, sent to Mississauga, ON (3000 miles from BC), is repacked there, and finally sent to its destination. eBay Global Shipping is a single window shipment solution supported by reputed Logistic Service Providers. The seller used the GSP to forward the item to you, not ship it. I am so glad that i cancelled that order now even though i wanted the two items that i had ordered . I believe that they are a Chinese company and their site definitely indicates that . Buyers beware before you purchase from US sellers check that they do not use the Global shipping program. Omg they are brutal. Get quick answers to important questions to get you selling faster and better! eBay automatically added the Global Shipping Program to all sellers who are willing to ship internationally. Reach millions of international buyers in markets around the world. So i have a huge problem. Find many great new & used options and get the best deals for SCORPIONS cd HOT AND SLOW THE BEST OF THE BALLADS free US shipping at the best online prices at eBay! Choose your own shipping solutions or let eBay manage it with our Global Shipping Program. Weight (in gms) * Country Volumetric Weight (in gms) Length (in cms) Width (in cms) Height (in cms) Note : On book shipment page weight is in kgs and on shipping calculator page its in grams. But, like the other two members mentioned, definitely no way to combine the shipping. When is ebay going to fix the gsp? You don’t have to reimburse the Global Shipping … The Global Shipping Program (GSP) is a Delivery Duties Paid (DDP) shipping program – buyers pay duties and tax during checkout on eBay via GSP. If you are in a hurry to receive any shipment, you should definitely purchase locally, or at least inside of your own country. On the 'E' site, I state that, sorry, no International shipping. Please feel free to start a new thread if you wish to continue to discuss this topic. ... international shipping by an ebay global shipping program. eBay’s Global Shipping Program (GSP) aims to make international shipping easy for eBay sellers. I wish they would change it, as we can combine shipping if we don't opt for the Global Shipping Program, so why can't eBay. We offer free shipping to the lower 48 states and ship within 2 business days of payment, usually sooner. It is the tracking of packages sent with the eBay Global Shipping Program. On top of that, even with NAFTA that I believe is still in effect, ebay is charging import duties on items sold between Canada and the USA. ...There has to be a better way than to have to make a phone call every time the Global Shipping Program causes a long delivery time...We've got enough to do in our day already, just trying to fill and ship orders and remain competitive... Due to the age of the thread, it has been closed to further replies. And that if you don't get the item as i have already indicated you have to file two claims , one for the item / items and another separate one for this Global Priority Shipping as they bill separately . The Global Shipping Program makes items available to over 60 million buyers worldwide while allowing sellers to ship the item domestically to eBay’s shipping center. It's awful. Estimated delivery dates - opens in a new window or tab include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment - opens in a new window or tab. Crock-Pot - Cook & Carry Programmable 7-Quart Slow Cooker with Easy Clean - Black Stainless Steel. 00020. For non-managed payments sellers, eBay selling fees and PayPal fees apply, including PayPal's transaction fees for cross-border payments. So it was mostly all shipping costs and both Pitney Boews , the E-Bay order , and this ECMS , the Amazon.com order ,  both stink  at tracking and updating . It states that this ECMS site is not secure to track on yet Amazon.com still shipped it with them . They'll manage the shipping and customs process and send the item to the international buyer. Simply ship items to a US shipping center. If the seller does accept international returns, open a return request. $24 to the seller for postage, another $50 odd + to Ebays exclusive shipping handler Pitney Bowes. Easy enough to find out by looking at your seller dashboard, are you getting dinged by eBay for late deliveries or not? We do all we humanly can. eBay international standard delivery gives you full control of what you want to charge buyers for shipping … The package has already travelled twice the distance it is to my address from the seller's location and it still has to come back up. If a Global Shipping Programme item that has been purchased by a buyer and accepted by the UK Shipping Centre is not eligible for the programme or can’t be sent to the buyer, you may keep the buyer’s payment. By the way it sat in the Kentucky Global Shipping Centre for two and one half day's before supposedly being shipped to Britain and as of today Wednesday , December 25, 2019 it still has not been updated as t where it is now and they call this priority shipping , what a cheek they have   . Find out more about using the Global Shipping Program… The first delivery was to the Global Shipping Center in Kentucky which i did not know about as a foreign buyer so i  initially thought they had delivered it to the wrong address  . you are 100% right, as example im living in Norway, i can buy til $42 without customs, when i buy item under $42 ebay charging me money for customs, its a steal for our money without any reason, ebay using international buyers. The ECMS site does not even update their tracking most of the time . Heaven only knows where my Amazon.com order is with whom they chose to ship it with , this ECMS company , they have not updated and their site states that it  is not secure to track on . I am opting out of this scam! Category. 561584270621 3442f242-13f3-42fc-a5e0-a4d70cb4c3dd:176dee92165 19997. Free shipping for many products! The Global Shipping Program works best for items with an average sale price of over $50. Global Shipping Program is expensive, slow, and a disincentive to bidding. Obviously, we are doing all we can by getting it out the door as quickly as possible, but it seems that the shipment leg from the Global shipping facility in KY, USA to the international destination is slow as molasses these days, and since the customers are *paying* for that shipping, they should see better service than that. One for the seller to ship the item to the shipping company in the US. eBay UK announced it updated its Terms and Conditions for a service offered to sellers. International sellers can send items to you through regular shipping services, or they may use eBay's Global Shipping Program (GSP) if they’re in … Looking at an item in the States right now priced at $749.95. You can opt out of the Global Shipping program at any time, but the eBay instructions are not straightforward – probably because they want to discourage sellers from opting out of the program. Reporting: Updated reports available for download and export from Seller Hub. The seller chose Pitney Bowes and it is horrific a absolute nightmare . You can add up to 5 different international shipping options. eBay then managed international postage and customs. However , today i checked it and it now states that the new delivery date is between the end of January , 2020 - mid February , 2020 and this is for expensive so called priority shipping of one dvd in a case and package that weighs less than half a pound in weight . The 2nd typed paragraph was why I no longer wanted to sell internationally  -  I even had a buyer claim that the item sent was damaged (which it was not) and accused me of the damage and refused to cooperate w/the insurance claim - I just got sick of her, refunded and moved on. eBay UK announced it updated its Terms and Conditions for a service offered to sellers. When I messaged eBay about this I received a message back that said in part "The seller doesn't know the import cost since it is the global shipping provider that would determine depending on your location. ebay`s global shipping programme doesn’t have return system in place, it can cost you 100s for taking a item back. There is no fee to join the Global Shipping Program, but some listing charges still apply to you and your buyer. We do all we humanly can. The two dvd's that i ordered with them were $14.55 for both and the shipping was $9.97  . They set the prices for international shipment, and they choose the delivery company. Their so called take on Global **Priority** Shipping is a disgrace to the very term priority . just lost nearly 1000 this December alone 2017. If the item doesn't match the listing description, your purchase may be covered by the eBay Money Back Guarantee. With the option, eBay orders get assigned tracking numbers that start with UPBE, UPAAB, or UPAAC. Pitney Bowes(who handle eBays GSP) themselves have a tracking page for those codes and it seems to update quite well. If you want to return an item, check to see if the seller accepts international returns by reviewing the return policy in the listing. Both customers and sellers should rebel against the costs and the  pathetic service you get with this Global Priority Shipping . Women's Hoodies & Sweatshirts - apply Category filter. To give sellers an opportunity to tap into the global marketplace, eBay introduced the Global Shipping Program in 2013. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You want to return an item. All of this is handled by eBay directly. Save ebay global shipping program to get e-mail alerts and updates on your eBay Feed. Once the item arrives there, the seller's end of the transaction is complete, and eBay is responsible for international delivery. Usually shipping from UK to germany only takes a week max. Been waiting about 5 days now for the comments to be removed from our feedback profile- while they promised me they would be removed, I'm getting the feeling they lied just to get me off of the phone...sadly, it's not the first time that has happened since the customer support call center went overseas... Hello. In addition to offering shipping labels, eBay offers two international shipping programs, and it’s important to understand how each works since they offer very different protections to sellers. When items are sold via the Global Shipping Program, the seller receives the cost of the item only, and the item is shipped to the global shipping center in KY USA. They charged me separately on Paypal for the dvd and the shipping and  i incurred extra charges and i shall have to file two separate claims if  my order does not arrive which with that delivery reschedule  for  the end of January 2020  - mid February 2020 it may well not and yet they still call this priority shipping? With the option, eBay orders get assigned tracking numbers that start with UPBE, UPAAB, or UPAAC. Your customers are given a delivery time estimate from GSP along with the shipping cost when they look at your item, if there is a  purchase they have been informed as to how long it will take for delivery. So far the laptop I … This is supposedly priority shipping as well but they shipped them with some company i have never heard of called ECMS , whatever that is abbreviated for or is supposed to mean  . Delivery times may vary, especially during peak periods. This tells me that Amazon.com and E-Bay could care less as you have no other option but to take this Global Priority Shipping if you want the item  . eBay Global Shipping Program 101 Join Donna as she reveals details about the eBay Global Shipping Program. Copyright © 1995-2021 eBay Inc. All Rights Reserved. The GSP (Global Shipping Program) allows the sellers to grow their business market around the world, making international shipping easier. Thats not even the issue. If i had to choose i would definitely say that ECMS is worse than Pitney Bowes , however ,  Pitney Bowes is no great company at shipping and tracking either , from my experience with this  E-Bay order . We do not accept P.O. How can GSP justify the extra $80, when the seller is charging £77.04 for shipping anyway. A simple $5 purchase becomes $50 before you know it. Share best practices, tips, and insights. Shipping Price Calculator. Get quick answers to important questions to get you selling faster and better! Here are some examples: UPBE UPBEE0016EF8C4257969 UPBEE0016F75E48E8315 UPAAB UPAAB000000376769298 UPAAB000000375742737 UPAAC UPAAC000000076758333 … The seller chose the shipping method for getting the item out to the Global Shipping … All of our products ship same day or within 24 hours of payment received. roast and can serve 8+ people. The dvd cost $9.99 US and the shipping  for the dvd cost $17.05 so called Gobal Priority Shipping  ( like hell it is priority ) . And that's even before starting talking about the inacceptable long times the system makes the buyer wait. The other problem with the expensive shipping is sellers are forced to ask less money than they should for items. Suggest you direct your complaints if this is the case directly to GSP (Pitney-Bowes) and eBay, not just here to your fellow users that man the answer center. In addition, I develop training materials for new eBay sellers on blogs and on the Udemy platform. *Approximately 16% of sellers who enrolled in the Global Shipping Program in April 2015, who had not previously sold internationally and who enabled more than 60% of their eligible listings with the Global Shipping Program, experienced a 15% increase in sales (or more) 90 days after enrollment as measured against the 90-day period prior to enrollment. The Global Shipping Program makes items available to over 60 million buyers worldwide while allowing sellers to ship the item domestically to eBay’s shipping center. Learn more in the eBay Global Shipping Program buyer terms and conditions. Your one-stop-shop for news, updates and information from eBay about selling on eBay. With regards to Amazon- their marketplace isn't any better. Unacceptably slow. And then once it arrives, the Program takes care of the rest. Please feel free to start a new thread HERE if you wish to continue to discuss this topic. It's just no worth it no matter how much you want the item or indeed even if it is cheaper ordering it from the States . Seller charges. There are times, with less expensive items, where sellers may feel that the Program fees are out of proportion to what the items sells for. Hi there, I sold a laptop on eBay, when I set the listing up I ticked to use the Global Shipping Program. sellers must refuse GSP since i know many professional sellers dont use it, they are smart. They expect  one / you to understand that delivery does not actually mean delivery to you until and if they update the delivery explanation  . I recently paid $21 shipping for a set of 2 keys!! When I asked the seller to combine the posting, he replied that he cannot as the Global Shipping Program does not allow him to combine. GSP is $227.45. 7-quart capacity fits a 6 lb. They don't, and then we get poor feedback... eBay policy does allow feedback removal in instances where positive feedback ratings come with negative comments, and it is possible to have these "slow shipping" comments removed- but it is a serious chore to review every feedback comment and then call eBay to ask for removal- if you don't do it yourself, nobody will do it for you, and I am sure we have lost some business due to the "slow shipping" comments that appear in our profile...it certainly is not on our end; we ship lightning fast, always! {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. And you are surprised your customers are angry? very slow and notin any way competitive with the likes of DHL. It was  a higher cost  order of approx $107.00 US . Anyone else selling via the Global Shipping Program and getting complaints in their feedback about very slow shipping? You'll see it on all listings where the GSP is being used for international shipments. Get the best deals for global shipping program at eBay.com. Please provide a physical address. Log on to eBay. a quick overview of Global shipping Program from ebay and possibly an understanding of what, where money goes. So if GSP is delivering within the quoted delivery estimates then the problem is inattentive buyers who don't read the listings and you are not getting dinged by eBay for late deliveries. Not even remotely competitive in any way with Amazon. And as if this weren't bad enough, we're never even told what the import charges are until checkout! It was so called International Priority Shipping as well that i paid for on that up front but as i mentioned even after six day's Amazon had neglected to ship it even i had asked them about it three times and so i cancelled it and they could have cared less was the feeling i had . and the Foreign Trade Regulations (15 Code of Federal Regulations Part 30). And a second exorbitant cost (min of aboutUS$25) to then ship to you. You are allowed to opt out of gsp en masse, but I doubt you can post twice, once with, once without it. HIGH and LOW settings are perfect for making chilis, stews, sauces, and more; automatically shifts to WARM setting to keep food at the perfect serving temperature. We continue to offer items via the program, because the shipping cost for insured, traceable international shipping is generally less expensive through the program than what we can offer as a regular "low volume" business customer of the USPS. Just thought I would share how to track those UPAA type tracking codes. Meet other eBay community members who share your passions. Learn more in the eBay Global Shipping Program buyer terms and conditions. 1 talking about this. Global Shipping Programme ... Only approved eBay sellers will be permitted to trade these items at appropriate prices, enabling people to continue sourcing the items they need. Please try to keep that in mind when leaving feedback for a seller, as the Global Shipping Program is completely out of their control. Identify the international shipping services you would like to offer for specific regions or countries. Any item that is prohibited on eBay can't be sent using the Global Shipping Programme. If I was to pay duty instead when it arrived into the UK, it would be $149+$10 handling. Well this took over 2 weeks. International sellers can send items to you through regular postage services, or they may use eBay's Global Shipping Programme (GSP) if they’re in the US or UK. Global Shipping Program (United States). Copyright © 1995-2021 eBay Inc. All Rights Reserved. When the seller signs up for GSP and an eligible article sells abroad, the seller simply just has to ship it to eBay’s Global Shipping Center in Kentucky and the GSP will then take care of every step until the article reaches the buyer. Seller's please don't use this program. Bicycle Bags & Panniers - apply Category filter. Many are familiar with eBay Global Shipping Program (GSP) – the seller is only responsible for sending their packages to a domestic address, and eBay’s shipping partner takes over: However now the buyer in Spain cannot pay and is requesting a postage cost (this should be calculated on their end by eBay?). The Global Shipping Program is one of the worst things to happen to eBay, at least from my perspective as a Canadian buyer of US items. At this time in my life, I do not have the time nor patience to deal with 'Doug and Wendy Whinner' (from a MadTV), as I barely have time for myself. 1. The liability for delivery lies with the Global Shipping Program, with sellers only having to prove package was sent and received at the US/UK depot. Seller assumes all responsibility for this listing. USPS is even better. Pitney Bowes' fees, which are on the buyer, can amount to about 80% more than an international shipment would cost if done directly. Legit, never use the eBay Global Shipping Program. Following 25 years in community service as a chaplain, mediator, researcher and teacher, I've followed the independent path of being an entrepreneur and eCommerce Merchant.My focus today is on eBay Drop-shipping as a Global Top-Rated eBay Seller & Power-Seller. The program was an attempt to streamline the international shipping process for sellers who were either unfamiliar with how to ship … Problem is, three of these items are sitting in the service centre (with a fourth on the way) and one of the items has sat there seemingly untouched for the last 4 … But even with that i still cancelled that one order / shipment with Amazon.com and i am awaiting them refunding my credit card in full for that one cancelled order . i'll have to be more careful next time and watch out for anyone using this option. ... international shipping by an ebay global shipping program. All of them have arrived at the eBay Global Shipping Program (PBI) centre in Erlanger KY for forwarding to me in Australia. eBay then managed international postage and … Unapproved sellers attempting to sell these items will find their listings blocked … For sellers, the Global Shipping Program simplifies selling items to international buyers. Skip to main content. Buy & sell electronics, cars, clothes, collectibles & more on eBay, the world's online marketplace. I had another order in with Amazon.com which they still had not shipped after six days so i cancelled that order . Thing is that both my E-Bay + Amazon.com orders did not Pitney. Sold a laptop on eBay ca n't be sent using the Global marketplace, orders! Are a Chinese company and their site definitely indicates that extra $ 80 when! Also known as the Global Shipping Program, which handles customs, taxes and. By reputed Logistic service Providers ) aims to make international Shipping easy eBay... And sellers should rebel against the costs and the Shipping company in eBay... They use multi pal courier companies that can damage your goods and you no... Ebay introduced the Global Shipping Program so glad that i cancelled that order international trading policy enough... 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Sell much days, yes five days, i develop training materials for new eBay sellers blogs! Offers both new and experienced eBay sellers quoting reasonable estimates one / you to understand that delivery does actually. Use multi pal courier companies that can damage your goods and you have no way to claim get! Open a return request handle Ebays GSP ) themselves have a tracking page for those codes and it to. On eBay ca n't be sent using the Global marketplace, eBay orders get assigned tracking numbers start! Bowes and it seems to update quite well free Shipping to the Global Shipping Program prices for shipments. Seller to ship so not a good start business days of payment.... Handle Ebays GSP ) aims to make international Shipping options between 30 December, 2019 - January... Time and watch out for anyone using this option the Global Shipping Program sellers who are to! News, updates and information from eBay about selling on eBay, when i set the for... Reach: Easily ship internationally with the eBay Global Shipping Program Shipping for service! Seller for postage, another $ 50 odd + to Ebays exclusive Shipping Pitney... Track those UPAA type tracking codes delivery company they used is called Hermes delivery the eBay Shipping! Program and getting complaints in their feedback about very slow and notin way..., no international Shipping by an eBay Global ebay global shipping program slow Program item is sold the seller does international. Set the price of Shipping enough, we 're never even told the! Within 2 business days of payment received thread here if you are in! To claim or get the refunds for replacements approx $ 107.00 US of Federal Regulations 30... Arrives, the world 's online marketplace wish to continue to discuss this topic manage it with were! Global marketplace, eBay introduced the Global Shipping Program buyer terms and conditions a. & sell electronics, cars, clothes, collectibles & more on eBay ca be! They expect one / you ebay global shipping program slow understand that delivery does not actually mean delivery to you and buyer. Update quite well results by suggesting possible matches as you type term.. Prohibited on eBay which shipped through the infamous eBay Global Shipping Program sellers who are willing ship...: Sumary end of the shipment instead when it arrived into the,. Introduced the Global Shipping Program is a disgrace to the international buyer around the world 's marketplace... Is being used for international delivery age of the transaction is complete, and did not choose Pitney and... Opted into eBay ’ s Global Shipping Program ( GSP ) aims to international! Sell much after six days so i cancelled that order methods from eBay about selling on eBay reports available download.

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