Contact Us. The rules on getting a taxi during lockdown have been revealed. Therefore, please be prepared to remove your face covering so passengers can see your identity matches up with your displayed licence badge. If you or someone you have been in contact with have symptoms follow the advice regarding self-isolation on the NHS Wales website. The wearing of face coverings is now mandatory on public transport in Wales, this includes taxis and private hire vehicles (PHVs). What you must do to keep Wales safe from coronavirus when arriving from abroad. Apply for a coronavirus test, contact tracing, guidance for employers. On Thursday night, a … Customer services. As a driver, you do not have to write anything down about your risk assessment. Guidance and examples of risk assessments are provided by the HSE. Self-isolation, support as an extremely vulnerable person. Taxis are still operating during the current lockdown. The Guide Dogs for the Blind Association have guidance on their website for taxi and minicab staff who transport people who are blind or partially sighted. Further information on travelling safely and the mandatory use of face coverings. Alternatively keep a large bottle of water and a bar/bottle of soap. The wearing of face coverings is now mandatory on public transport in Wales, this includes taxis and private hire vehicles (PHVs). Covid: Wales moves to tightest rules after Christmas. However, journeys must be for essential travel only such as for work purposes where people cannot work from home, or shopping for essential items. ... Coronavirus (COVID-19): taxis and PHVs; Contents Print this page. Covid: Hundreds of people in Wales have new strain. You may need to remove your face covering in order to communicate with passengers who are deaf or hard of hearing. It's important for passengers to be able to identify you as a legitimate driver. Check your licensing authority’s website for information. Ensure the vehicle remains safe and road-worthy. Information for travelling across Wales during the coronavirus (COVID-19) pandemic. It is the passenger that could be fined for non-essential travel and breaking alert lever 4 rules, rather than the driver. You cannot charge for face coverings as part of a hackney carriage fare unless explicitly permitted by your local authority. The risk assessment will help inform decisions and control measures. PHV operators and taxi intermediaries that are employers must carry out a risk assessment in line with government guidance. Support is available for people who are employed to help you keep your job or financial assistance if you are ill or self-isolating. Coronavirus: Retail workers and taxi passengers must wear face masks under new restrictions. Test, trace, protect: coronavirus. Visit Preparing Wales to find out how this may affect you. Passengers must wear a face covering in a taxi or PHV, unless they are exempt. You can be prosecuted for driving an unsafe vehicle. Rules … Ensure that passengers wear a face covering (see section on face coverings below). The radio promotion, by the Licensed Taxi … Bring your completed application form and supporting documents/photos. You should carry out basic vehicle maintenance checks at the start of every shift. You can find out about the rules on cleaning, masks and eligibility for financial support by reading; Coronavirus (COVID-19) updates from the Point-to-Point Commissioner Coronavirus (COVID-19) fact sheet for the point to point transport industry. Taxi/PHV drivers and operators are not legally required to obtain contact information from passengers, although it would be good business practice to do so. Explains who is exempt from self isolation requirements under new Welsh border rules introduced due to coronavirus. As of 27 July 2020 all passengers using public transport (including taxis and private hire vehicles (PHVs)) must wear a face covering. GOV.WALES uses cookies which are essential for the site to work. Can I take a taxi under lockdown? This must be done following the current social distancing rules. After each passenger journey drivers should clean hard surfaces such as: You should then wash/sanitise your hands. However in order to assist in reducing the transmission of Covid-19 in the area we would expect drivers and operators to establish reasons for travel taking place during the alert level 4 lockdown. See further information on self-isolation rules. England’s average is 153.5. The UK has now left the EU. If you share a vehicle with other drivers you should regularly clean the following: A thorough clean of the vehicle with standard cleaning products should be completed at the end of each shift/working day. Avoid handling cash and accept alternative contactless payment methods such as a debit or credit card. Taxi drivers have among the highest death rate of coronavirus in the UK, figures show. You should not use the recirculated air option for the car’s ventilation system when carrying passengers. 5) (Wales) Regulations, apply from Sunday 20 December 2020. See our video on how to make a 3 layer face covering for further information. The Department for Transport and Public Health England has issued Coronavirus (COVID-19) guidance to transport sector workers. You should keep up to date on information about stopping the spread of COVID-19 and self-isolation. How to be safe when walking, cycling, and travelling in vehicles or on public transport during the coronavirus pandemic. Non-essential cookies are also used to tailor and improve services. Dispose of used tissues in a bin straight away. Letters from the Minister for Health and Social Services and the Deputy Minister for Transport and Economy to UK ministers and UK travel industry outlining the situation about local lockdowns in Wales. A taxi driver or private hire vehicle operator will be entitled to refuse to accept you if you do not wear a face covering, unless you are exempt from this requirement. If you have fewer than 5 employees including non-drivers (dispatchers, booking agents etc), you don’t have to write anything down as part of your risk assessment. These restrictions apply because Wales is subject to Alert Level 4 rules. The “stupidity” of one person who ignored coronavirus lockdown rules caused police officers in north Wales to become stuck in heavy snow. ... Rules had been due to be relaxed to allow people to celebrate the holidays with loved-ones, but … Keep a bottle of hand sanitiser gel in your vehicle. As a self-employed licensed driver you must conduct a risk assessment to understand the risks and what you can do about them. Passengers should be reminded to wash their hands before entering the vehicle and after the journey. From Monday 27 July 2020 it is compulsory to wear a face covering on public transport in Wales. A taxi driver tried to escape a driving ban by getting a friend to take his penalty points for speeding. Carry tissues in your vehicles and use tissues to catch coughs and sneezes. Wales is at level 4, find out what you need to do. The Scottish Government has stated that people mustwear a face covering on public transport and public transport premises from 22 June 2020. An advert for London black cabs exaggerated how much the vehicles could reduce the spread of Covid-19, the advertising watchdog has found. People will be able to travel from Wales to tier one and two areas in England and Scotland from Friday. It is a legal requirement that operators provide information to passengers about the requirement to wear face coverings. Includes strategy, reports, projects and assessments. Taxi and PHV drivers will need to consider their duties under the Equality Act 2010 in relation to transporting passengers with disabilities. If you do decide to obtain contact information you should put measures in place to make sure that the personal information that you collect, store and process is compliant with the GDPR requirements. He then added: "I did breach covid rules for a few seconds by forgetting to put my mask on before I got in the cab. Wales' 17-day firebreak ended on … Regulations 2020, Local council sustainable transport measures: allocation of funds, Letters from the Welsh Government to the UK travel industry and UK ministers about local lockdowns in Wales. Passengers who are blind and partially sighted, Changes to licence application processes and licence expiries. Public waiting areas at booking offices, websites and apps should also display notices. For example some people cannot wear or put on a face covering due to a physical or mental illness. Here's what you need to know. Many garages that undertake repairs remain open. If you have a DVLA photocard or a driving licence entitlement that expires between 1 February 2020 and 31 December 2020 you will be given a 11 month extension from the date of expiry. Business Wales News Here you can find Business related news covering COVID-19. Hackney Carriage drivers will therefore need to carefully consider the individual circumstances of passengers and assess the risks and all relevant precautionary measures that may be taken before refusing a fare. Can taxi and PHV drivers support passengers with accessibility issues while maintaining social distancing? The Institute of Licensing has provided some guidance on the legitimacy of fare refusals in relation to the coronavirus (COVID-19) outbreak. The new regulations, the Health Protection (Coronavirus Restrictions) (No. Visit Preparing Wales to find out how this may affect you. GOV.WALES uses cookies which are essential for the site to work. We asked local councils to apply for funding in response to coronavirus (COVID-19). You should wash your hands for at least 20 seconds. Before considering installing a safety screen you should contact your licensing authority to: Taxi and PHV drivers are still under the same obligation to provide reasonable assistance and make reasonable adjustments for disabled passengers. Read stay-at-home guidancefor households with p… Development Bank of Wales. Risk assessments must reflect the current Welsh Government legislation and guidance. Welsh Government recommends wearing a three layer face covering. How to work safely during the COVID-19 pandemic if you drive or employ people to drive vehicles. Children under 11 years old are not required to wear a face covering. Continue social distancing and good hygiene measures including washing your hands before putting a face covering on or taking it off. You must ensure that your vehicle remains safe and roadworthy. Information for the taxi and private hire vehicle industry. You should encourage drivers and passengers to download the. Covid-19 guidance. Friend Colin Griffiths, a part-time taxi driver, doesn't think it will be viable to keep bars open if they don't sell food. Can I refuse to carry passengers through fear of infection? Collecting passengers returning from international travel, Information for passengers of taxis and private hire vehicles, Alert level 4: frequently asked questions, coronavirus (COVID-19) support for businesses, grant to help pay for essential costs such as food, gas, electricity, clothing or emergency travel, keep up to date on information about stopping the spread of COVID-19 and self-isolation, Guidance and examples of risk assessments, Welsh Government legislation and guidance, guidance on the legitimacy of fare refusals in relation to the coronavirus (COVID-19) outbreak, Guide Dogs for the Blind Association have guidance on their website, Check your licensing authority’s website for information, familiarise yourself with the guidance in relation to face coverings, video on how to make a 3 layer face covering, how public transport operators can keep premises and workplaces safe, people must stay at home, except for very limited purposes, people must not visit other households, or meet other people they do not live with, many types of businesses are required to close, the rear of the front seats and other surface the passenger(s) may have touched or coughed/sneezed on, check that they will permit the installation, ensure that the screen and installation will meet their requirements. Keep the vehicle well ventilated, and open windows when possible. Children over 11 years old travelling on dedicated school transport in a taxi or PHV are also exempt from wearing a face covering, but they will need to wear one for ordinary taxis/PHV journeys that are not part of dedicated school transport. Information for the taxi and private hire vehicle industry. These regulations require operators of international passenger services to provide passengers with public health information relating to coronavirus. FAQs Use this FAQs for a quick COVID-19 business answer. Under this strategy some businesses such as restaurants, bars and cinemas are required to gather ‘contact information’ from customers. image copyright Getty Images image caption Most UK arrivals need to self-isolate for 10 days It should be noted that it is the passenger that it liable for contravening the regulations if they fail to wear a face covering without an exemption or reasonable excuse. You must observe local travel restrictions and social contact rules when using taxis and private hire vehicles in Wales. Wales lockdown rules: The new local Covid restrictions explained, with Newport and Bridgend among areas affected Restrictions are being imposed in … The transmission of the coronavirus in Wales is at high levels and new restrictions have been introduced to reduce the rate of transmission. Financial support packages are available to businesses. The new rules affect England, but the prime minister said he expected Scotland, Wales … It is recommended that this is done at the time of booking confirmation either verbally or electronically such as website/app/email information. Your licensing authority may have made changes. You should think about how you work and ways you can protect yourself and your passengers. Requirement to wear a face covering on public transport in Wales. If you are unable to work or have reduced income you may be eligible for support. The Development Bank of Wales is a unique lender to businesses in Wales. Along with security guards, they are more likely to die with Covid-19 than any other occupation. You should advise passengers against non-essential travel, and it would be considered acceptable to refuse a passenger making a non-essential journey during this time. Business and employers: coronavirus The NHS Covid-19 app has been set up to work alongside traditional contact tracing, to notify users if they come into contact with someone who later tests positive for coronavirus. Coronavirus advice for people returning from abroad or planning to travel. Visit Preparing Wales to find out how this may affect you, How to self-isolate when you travel to Wales: coronavirus (COVID-19), Travellers exempt from Welsh border rules: coronavirus (COVID-19), Travelling safely (coronavirus): guidance for the public, Working in or from a vehicle: coronavirus workplace guidance, Requirement to wear a face covering on public transport in Wales, The Health Protection (Coronavirus, Public Health Information for Persons Travelling to Wales etc.) It is preferable that single passengers sit in the rear left-hand seat to maximise the distance between driver and passenger. This means you do not need to renew until 11 months after the original expiry date. Consider keeping a supply of face coverings for passengers who do not have a face covering with them. The rules are different in the other UK nations: ... Scotland and Wales. Passengers travelling in a taxi or PHV without wearing a face covering, may be liable to a fine. Information for the taxi and private hire vehicle industry. Anyone showing symptoms associated with COVID-19 are urged to stay at home and not take any journeys. Health advice is available on the NHS Wales website. We understand that the taxi and private hire industry may have concerns about the implications of the coronavirus (COVID-19) outbreak. Introduction. Taxi and private hire vehicle drivers can continue to work. Ask the passenger why they are not wearing a face covering to establish whether they are exempt or have a reasonable excuse such a health issue that prevents them from wearing a face covering (they do not have to provide proof of exemption). You should follow the guidelines above including good hygiene practices when it is not possible to maintain the recommended social distance. Only two households - plus an additional single person who lives alone - … UK lockdown rules: Covid restrictions for England, Wales, Scotland and Northern Ireland explained ... Face coverings are mandatory on public transport, in taxis… You should always ask a passenger to put on a face covering before they get into your vehicle, but you should be aware that some passengers may be exempt or have a reasonable excuse for not wearing one. Please see FAQs on face coverings for further information. International travel is only permitted for limited reasons. The installation of protective barriers or safety screens is a decision for licensing authorities, PHV operators and firm/individual operating the vehicle to make based on their own assessment of risk. Welsh Government recommends wearing a three layer face covering. If you do catch a cab, or book a ride-hail car like Uber, you should sit in the back seat to avoid contact with the driver and follow the NHS coronavirus guidelines: Use … All of Wales is now at alert level 4, which means that: Please see Alert level 4: frequently asked questions for further details of the new rules. From Monday 27 July 2020 it is compulsory to wear a face covering on public transport in Wales. Wales BANS public transport users from talking on mobile phones, reading newspapers, eating food or running for the bus in new Covid rules. As it is a mandatory requirement that passengers wear face coverings in taxis and PHVs, you should refuse to transport a passenger who is not wearing a face covering if they do not have a reasonable excuse to not be wearing one. All of Wales is in lockdown (alert level 4). ... A ride that 'feels safer than a bus or a taxi' Video, 00:01:42 A ride that 'feels safer than a bus or a taxi' Published. Shoppers are conflicted as to what to do about their Christmas plans after a change in rules on Wednesday. Guidance and examples of risk assessments are provided by the HSE.Risk assessments must reflect the current Welsh Government legislation and guidance. Fortunately, I remembered as we pulled away & put it on. In the vehicle. Scotland, Wales and Northern Ireland have brought in their own quarantine rules, which vary slightly. Search Business Wales webinar for various COVID-19 business online events. Read the full guidance on staying at home and away from others for everyone in the UK. If this is not possible you should wash or sanitise your hands after handling money. We would however urge you to take any possible passenger safeguarding issues and your duties to passengers with disabilities into consideration. What you need to do at alert level 4. By continuing to use this site, you agree to our use of cookies. Welsh Government recommends wearing a three layer face covering. Passengers should not share a taxi or PHV with someone outside their household or their support bubble, unless the journey is undertaken for an exempt reason. England’s average is 153.5. The driver is not liable under the regulations, however, it is recommended that you consider the following steps if a passenger is not wearing a face covering: Notices advising passengers of their legal obligation to wear face coverings should be displayed in a prominent place in taxis and PHVs. Find more information and how to apply: coronavirus (COVID-19) support for businesses. Ask passengers if they have any coronavirus symptoms before picking them up. You may transport a passenger that is exempt or has a reasonable excuse for not wearing a face covering: Hackney Carriage drivers are not permitted to refuse hire without reasonable excuse. You may be eligible for a grant to help pay for essential costs such as food, gas, electricity, clothing or emergency travel if you are experiencing extreme financial hardship. Visit Preparing Wales to find out how this may affect you. What you need to do at alert level 4. Protect yourself and others from coronavirus. As the operator of a taxi or rideshare, you should follow advice from the Department of Transport. Ask passengers to sit in the rear of the vehicle. If potential passengers have symptoms such as a persistent cough, or high temperature or loss of sense of smell and/or taste, you should direct them to NHS Direct and refuse service. At this time you should not be transporting passengers to house parties and social events outside their households/social bubbles. This should be at least 60% alcohol based. Welsh Government. Further information on travelling safely and the mandatory use of face coverings. Non-essential cookies are also used to tailor and improve services. We have published information on coronavirus (COVID-19), travel and transport advice and guidance for operators. Leaving your home and seeing other people: alert level 3 Rules on meeting people outside your home at alert level 3. If you have less income or unable to work due to being told to self-isolate there are various forms of financial support that you may be eligible for, including discretionary grants. Earlier this week Wales' Health Minister Vaughan Gething said it could be "weeks" before there is an announcement on the Covid rules around Christmas. How to work safely during the COVID-19 pandemic if you drive or employ people to drive vehicles. See the latest advice from NHS Direct Wales and use the Coronavirus COVID-19 Symptom Checker. When a passenger advises the operator that they are exempt or have a reasonable excuse to not wearing a face covering, it is recommended that this information is passed onto the driver prior to the journey. The UK has now left the EU. Passengers returning from international travel may be subject to quarantine rules. But the new rules will ban travel to tier … The NHS Wales Test Trace and Protect service has been set up to control the spread of new outbreaks through testing those with symptoms, tracing their close contacts and protecting family, friends and communities through self-isolation. COVID-19 alert levels. You should not continue to work if you are told to self-isolate, as you must stay at home and limit contact with others outside your household. It is suggested that you familiarise yourself with the guidance in relation to face coverings. Guidance on how you can keep safe and what rules are in place to protect people at alert level 3. If it does not affect your ability to drive safely, you wear a face covering, but do not let the use of a face covering give you a false sense of security. All of Wales is in lockdown (alert level 4). Transport providers follow this guidance to protect passengers from coronavirus. You should establish reasons for travel from passengers to ensure this is in line with alert level 4 restrictions. After cleaning the vehicle, you should open windows and doors to ventilate for 5 minutes between passengers. This should include a visual check on all lights, oil & water levels, tyres, mirrors, seat belts and access ramps (where applicable). You can refuse to take a passenger if they are not wearing a face covering … Travel restrictions & social contact rules in Wales. Drivers transporting these passengers from the port/airport will not be subject to the quarantine rules, but should follow the measures outlined in this guidance to keep yourself and passengers safe. Wales is losing the UK’s coronavirus case race, with a weekly count of 235.9 cases per 100,000 people, according to the latest figures. Can I install a safety screen in my vehicle to protect myself from coronavirus (COVID-19)? In the weeks leading up to the festive period, Wales had the highest infection rate of any UK nation with the country, at one point, featuring in nine of the top 10 highest UK Covid case rate areas. Ask passengers if they have had a positive coronavirus test in the last 10 days, if they have you should refuse service. You will need to book an appointment at one of our customer service centres. By continuing to use this site, you agree to our use of cookies. Read the latest information about COVID-19 from Public Health Wales. After cleaning your vehicle you should wash/sanitise your own hands. A community-spirited taxi company is offering free transport to those aged 80 and over who need to get their Covid-19 injections. Although it is only a legal requirement for passengers to wear a face covering on public transport, in order to reduce the risk of Covid-19 transmission, we would advise that drivers also wear a face covering. You should never give rides or take taxi rides if you suspect you might have coronavirus or feel generally unwell.

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