The drive should then power on (you shouldn't need to use the power switch), if your computer is on, Windows should detect and install the native Windows drivers for your drive. Somebody try to fix it and he is open the 2 disks inside it and take them back again but still not working!!! If the drive is formatted for your computer system, it should show up in My Computer with a drive letter. When you shuck, or remove, the internal disk from a Western Digital Easystore external drive, you'll find either a red label or a white label internal disk. Tried it on numerous computers. Click "Device Manager" then expand "Disk drives". Behavior: - With USB cable connected External hard drive to computer. Once these are up to speed the heads will attempt to read from the platters. I connect my WD Elements 1042 portable hard drive to my PC running Windows 10. The device manager shows it as not connected and doesn't appear in Disk Management either. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. You can follow the question or vote as helpful, but you cannot reply to this thread. Step 3. I have this WD elements external hard drive. Today, we're going to fix the 3.3V pin problem that can prevent your Western Digital white label drives from working in some computers. I heard soft period click during spinning though. Whenever I plug it in my USB 2.0 port, it works fine but in USB 3.0 port, constant white led is there and doesn't blink. About six months ago, I bought a WD My Passport 2TB Portable External USB 3.0 Hard Drive. Gents, I have a 1TB element portable, Its fall down to the ground and stopped working!!! Method 6. The computer sees the hard drive because it appears in devices. The power light is on, but the drive does not appear on Disk Management or when I type the drive letter at the command prompt. When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not. - Plug in AC cable, I heard the spin started and spin for like 4 seconds, then stop. For a quick introduction to hard drive anatomy have a look at our article here. I have WD Elements 1TB external drive, it has a USB 3.0 Supported cable. The device says ‘No media connected’. I've done everything I can think of, … When the wd elements 1 TB external hard drive is connected to Lenovo IdeaPad 320 - 15IKB (Type 80xl,80ye), the light of the hard drive is continuously on but the device is not shown on my computer. The Hard Drive Failure was Caused by Read/Write Heads Having Failed: Where this has happened the hard drive will typically first spin-up the platters. I have Gigabyte B450M-DS3H motherboard and it's brand new. This thread is locked. Update Disk Driver. I have a WD 4TB Elements Portable External Hard Drive, USB 3.0 with the same problem. 1. I heard that if the disks removed and back to the hard drive it will not working again… is it true??? It worked fine until a couple days ago, when it just suddenly stopped working, with no warning whatsoever. It shows up under disk drives, but not disk management. - Safely remove hardware and eject media is not … Then right-click on the unallocated space on your external hard drive and create a new volume on it. However, the hard drive does not appear in the files menu and I cannot access it. I had bought a WD elements 2 tb external hard drive for my xbox one and used it for a while but now i want to use it for my pc but it wont show up so i can reformat it, i have already tried to ask support and they were of no help so how to i get my hard drive to work on my desktop pc now? Step 1. I've only had it for 13 months and the other day it just stopped working. 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